Privacy Policy

At Ashfield Radiology, we are committed to protecting your privacy and ensuring the security of your personal information.

Privacy Statement

  • We collect personal and health information that is necessary to provide you with high-quality imaging services. This may include your name, date of birth, contact details, referral information, medical history relevant to your scan, and images or reports produced during your examination. If needed, we may access pathology results from other practices, hospitals or pathology companies as further information to assist you in your diagnosis or treatment.

  • Your information is used solely for:

    • Providing and coordinating your medical imaging services

    • Preparing accurate imaging reports for your referring practitioner

    • Managing bookings, billing, and administrative processes

    • Improving the quality and safety of our services

    We only use your information for the purpose for which it was collected, unless otherwise required or authorised by law

  • Your medical information is stored securely using password-protected digital systems and restricted-access files. We take all reasonable steps to protect your data from loss, misuse, unauthorised access, or disclosure.

  • We only share your personal or health information when necessary for your care, such as with:

    • Your referring doctor or healthcare provider

    • Specialist medical practitioners involved in your treatment

    • Medicare, private health insurers, or authorised billing agencies

    • Regulatory or legal authorities when required by law

    We do not share your information with third parties for marketing or non-health-related purposes.

  • By attending Ashfield Radiology and providing your information, you consent to the collection and use of your data as outlined in this statement. You may withdraw or modify your consent at any time, but this may affect our ability to provide imaging services.

  • If you have any questions about how your information is handled, or if you wish to lodge a privacy concern, please contact our practice. We take all privacy matters seriously and will respond promptly.